Singpost inefficient? - Page 3

simplycrafts

Dont pay more. I refused to. What I did at the post office that I freq is that if I am short of 4 cents, then I asked them to print the extra 4cents on the label. So, I pay exactly the amt :O)

Impulsiveshopping

haha yea i usually jsut go up to the counter and let the person weigh and charge me. coz i pay by nets, so the amt charged is exact.

use nets la, before they start to charge you more for this service i recommend that you use nets at the SAM machine too, coz you wont hafta pay extra like that

otterised

wahrao~ i've lost another 3!!!!! darn! one was sent on oct 19th, the other was somewhere in btwn~ then the 3rd was nov 6!! arrgghhh!! i had to like re-do 3 items juz bcos of singpost's problem! i've always sealed my envelopes properly, correct address, scotchtaped them tight~ why are they juz so.... arrgghhh! *exasperated*

cripperz

that would reflect bad to the customer isnt it. She/He would think you are trying to make up reason. suggest you send it personally if its a local postage. something fishy somewhere though, maybe the customer could have received ?.

closetrunway

personally,i would think singpost is slow but not that inefficient
i would always go up to the counter even though queue is madness

chair123

Singpost post box indicates that mails deposited will be delivered to the recipient the following day.Its good that the receipient received the next day.but for others,it took 2-3days more for no obvious reasons.& People are getting back to me to check their so called *lost parcel* if items do not reach them within 3 days???!& 1 ebay buyer threaten to rate me bad if she do not received the item soon.she email me to asked by when will the item reached her & want a refund if items do not reach her.

Singpost is not efficient especially during festive season...

XcessoriesFactz

Now I know why is it that sometimes when even using Registered Mail, the mail will get lost or uncollected...
I had just ordered some things from others, wasn't at home for the article to reach my hand, the slip was just a piece of photocopied paper, slipping in from the bottom of my door.
This is very bad, because sometimes people might thought that it is just a piece of junk paper(mostly ads), when the slip is dark, without looking at it and throw it out(my father does so).
Last time, SingPost had a better service, when the slip is a card, they would usually slipped on the gap of the gate, not from underneath, or just into the letter box.

It is worse off for normal mail.
I realized that the letters are delivered to each building and store in the building storeroom, which the area isn't really big enough, when the staff that is living and in charge of the area will sort it out by him/herself on the spot and on the floor... It is so easily to misplace 1 or 2 letters without noticing, as there are so many letters just for 1 building...
Old HDB flats, they just leave the whole stack of letters on top of the letterbox, where some people would throw ads and others on top of it... mixing all together.

I personally think that it will be better if SingPost can come up something better than these, especially on the registered mail part, changing the slip of paper into something better, or leave it in the letter box than just under the door...

justgift

for me i nv experience this sort of problem with singpost. but try to get customer to go for the registered post. safer

littlegemsinc

You can actually call the customer service hotline to check. The customer svc operator will usually tell you that they do not keep track of non-registered mail, blah blah blah. Insist, and they will make an effort to contact the respective base office. i had 2 incidence where the package was sitting somewhere in the post office, and would have gone unnoticed, had i not called them to say that my customer have not receive their mail. Their excuse was that they have a lot of annual reports. Not sure how that s related to the lack of service