RetailBX.sg - Singapore Retail Business Exchange

Go Back   RetailBX.sg > Online Retail > eCommerce
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


Comments & Feedback on Blogshop

This is a thread in the eCommerce forums.
Hi all, I'm really awed by this forum. It's so informative and helpful! I have a blogshop and would like ...


Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 06-06-2012, 01:02 PM   #1
Junior Member
 
Join Date: Jun 2012
Location: Tampines
Posts: 4
My Reputation: Points: 10/ Rep Power: 0
vickii.w is on a distinguished road
Talking Comments & Feedback on Blogshop

Hi all,

I'm really awed by this forum. It's so informative and helpful!

I have a blogshop and would like to bring it to the next level - eg. having a shopping cart and domain, etc. But before that, I would like to get some comments, feedback and suggestions on how i can improve the current one.

Let me know what you would like to see as a consumer and what do you see lacking in my blogshop as a business owner. Would really appreciate your help!

Here goes.

i-lovenotebooks.blogspot.sg


thanks!


vickii.w is offline   Reply With Quote
Old 11-06-2012, 07:42 PM   #2
Senior Member
 
xoxoxo's Avatar
 
Join Date: May 2007
Location: East
Posts: 186
My Reputation: Points: 10/ Rep Power: 18
xoxoxo is on a distinguished road
Post Re: Comments & Feedback on Blogshop

- Love the rainbow wallpaper/background
- Font a bit small or may be I am getting old
- "How to order" page - What are you trying to say with "discount code?" Write in proper sentence. And when you asked if customers have read your T&C, probably best to provide a direct link to your T&C.
- consider including a customers' testimonial page
- "Shop Now" page - Cute pictures but a bit too clutter
- Navigating from products to products is not user-friendly
- "I love notebooks" - So where is the focus? I would imagine the key products are Notebooks instead of passport covers and stickers. Perhaps you should place Notebooks first.
- Facebook - Under-utilized! What a shame! Engage in "like" and "share" to bring in the fans.


xoxoxo is offline   Reply With Quote
Old 12-06-2012, 11:00 AM   #3
Junior Member
 
Join Date: Jun 2012
Location: Tampines
Posts: 4
My Reputation: Points: 10/ Rep Power: 0
vickii.w is on a distinguished road
Default Re: Comments & Feedback on Blogshop

Quote:
Originally Posted by xoxoxo View Post
- Love the rainbow wallpaper/background
- Font a bit small or may be I am getting old
- "How to order" page - What are you trying to say with "discount code?" Write in proper sentence. And when you asked if customers have read your T&C, probably best to provide a direct link to your T&C.
- consider including a customers' testimonial page
- "Shop Now" page - Cute pictures but a bit too clutter
- Navigating from products to products is not user-friendly
- "I love notebooks" - So where is the focus? I would imagine the key products are Notebooks instead of passport covers and stickers. Perhaps you should place Notebooks first.
- Facebook - Under-utilized! What a shame! Engage in "like" and "share" to bring in the fans.
Thanks for much! I love your feedback~

Will think about all that you've suggested and make changes.
Anyway, here's a few questions..

1. Where do you suggest I add the customers' testimonial? A page by itself or? I've thought of that before and don't really want it to be at the sidebar as it'll look weird if my sidebar is too long.

2. Do you know how I can add "You may also like this" suggestion box where they will have thumbnails of other products when shoppers are looking at one particular product? Most probably I'll need web hosting to get it work?

3. I am quite helpless when it comes to facebook and your suggestion really 'enlightened' me. haha. Will try to engage facebook-ers.


I shall start spinning my brain with your points and work on them.. Hee hee.

At the meantime, any more suggestions / feedback?



vickii.w is offline   Reply With Quote
Old 12-06-2012, 01:52 PM   #4
Senior Member
 
xoxoxo's Avatar
 
Join Date: May 2007
Location: East
Posts: 186
My Reputation: Points: 10/ Rep Power: 18
xoxoxo is on a distinguished road
Smile Re: Comments & Feedback on Blogshop

Glad that feedback & comments are starting to stream in...

I'm not an expert so can't help you on point 2. Re testimonial, a separate page should do, keeping latest testimonial at the top.

Remember not everyone is keen to provide testimonial/feedback, sometimes customers may be busy, some shy away from giving comments and some simply too lazy to take that final step. So if you do face problems getting testimonials, one way to encourage them would be give freebies or discount in their NEXT purchase, this way not only do you get testimonials, feedbacks & comments that will help you to improve, you will also stand a chance to secure more business in the near future.

Quote:
Originally Posted by vickii.w View Post
Thanks for much! I love your feedback~

Will think about all that you've suggested and make changes.
Anyway, here's a few questions..

1. Where do you suggest I add the customers' testimonial? A page by itself or? I've thought of that before and don't really want it to be at the sidebar as it'll look weird if my sidebar is too long.

2. Do you know how I can add "You may also like this" suggestion box where they will have thumbnails of other products when shoppers are looking at one particular product? Most probably I'll need web hosting to get it work?

3. I am quite helpless when it comes to facebook and your suggestion really 'enlightened' me. haha. Will try to engage facebook-ers.


I shall start spinning my brain with your points and work on them.. Hee hee.

At the meantime, any more suggestions / feedback?



xoxoxo is offline   Reply With Quote
Old 12-06-2012, 04:56 PM   #5
Junior Member
 
Join Date: Jun 2012
Location: Tampines
Posts: 4
My Reputation: Points: 10/ Rep Power: 0
vickii.w is on a distinguished road
Default Re: Comments & Feedback on Blogshop

Quote:
Originally Posted by karenyong View Post
Not a fan of the cross cursor for any 'shop' website. Just my opinion
Guess it's better for me to change back to normal cursor.

Quote:
Originally Posted by babebe View Post
yup agree the cross cursor thingy is abit of bother
If you're gonna do this long term, suggest that you get your own domain & web hosting that way you can add more functionality to your website, but that's only viable if you have in stock items and will be focusing on doing this online biz long term n not just for fun...unless you know how to create & manage your web store.

If you're gonna continue expanding on blogspot, do create text links below the banner images so in case the banner image doesn't show up or take too long to load, shoppers can click on the text link to jump to other pages. Your navigation thru internal pages are not user friendly with too many 'happening' (top menu, side bar, main page etc), shoppers may not know where to start clicking. Shoppers may be confused and give up clicking on links to get to what they wanna see. Suggest you reduce your navigation thru internal pages...best under 2 clicks to get to the item page.

This is the main issue that appears to me now but there are still alot to improve on to make your website look more professional. Anyway take it step by step and learn along the way
I plan to get my own domain and hosting next but guess that's one big universe of knowledge that I have to acquire first..

I'll improve on the layout and links, etc. Under 2 clicks seem difficult.. argh. haha. I'll see what I can do.

Quote:
Originally Posted by xoxoxo View Post
Glad that feedback & comments are starting to stream in...

I'm not an expert so can't help you on point 2. Re testimonial, a separate page should do, keeping latest testimonial at the top.

Remember not everyone is keen to provide testimonial/feedback, sometimes customers may be busy, some shy away from giving comments and some simply too lazy to take that final step. So if you do face problems getting testimonials, one way to encourage them would be give freebies or discount in their NEXT purchase, this way not only do you get testimonials, feedbacks & comments that will help you to improve, you will also stand a chance to secure more business in the near future.
Yup yup, I'm glad too. Have been waiting for some days for replies.. haha. Do you think i should tell/inform them that their testimonials will be published on the website too?

Thanks so much. you guys are really helpful.


vickii.w is offline   Reply With Quote
Old 12-06-2012, 11:43 PM   #6
Senior Member
 
xoxoxo's Avatar
 
Join Date: May 2007
Location: East
Posts: 186
My Reputation: Points: 10/ Rep Power: 18
xoxoxo is on a distinguished road
Default Re: Comments & Feedback on Blogshop

yes, I think it is only polite to seek your customers' permission before you publish their comments.


xoxoxo is offline   Reply With Quote
Old 12-06-2012, 11:53 AM   #7
Junior Member
 
Join Date: Jun 2012
Location: Punggol
Posts: 8
My Reputation: Points: 10/ Rep Power: 0
karenyong is on a distinguished road
Default Re: Comments & Feedback on Blogshop

Not a fan of the cross cursor for any 'shop' website. Just my opinion


karenyong is offline   Reply With Quote
Old 12-06-2012, 01:31 PM   #8
Member
 
Join Date: May 2012
Location: CBD
Posts: 13
My Reputation: Points: 10/ Rep Power: 0
babebe is on a distinguished road
Default Re: Comments & Feedback on Blogshop

yup agree the cross cursor thingy is abit of bother
If you're gonna do this long term, suggest that you get your own domain & web hosting that way you can add more functionality to your website, but that's only viable if you have in stock items and will be focusing on doing this online biz long term n not just for fun...unless you know how to create & manage your web store.

If you're gonna continue expanding on blogspot, do create text links below the banner images so in case the banner image doesn't show up or take too long to load, shoppers can click on the text link to jump to other pages. Your navigation thru internal pages are not user friendly with too many 'happening' (top menu, side bar, main page etc), shoppers may not know where to start clicking. Shoppers may be confused and give up clicking on links to get to what they wanna see. Suggest you reduce your navigation thru internal pages...best under 2 clicks to get to the item page.

This is the main issue that appears to me now but there are still alot to improve on to make your website look more professional. Anyway take it step by step and learn along the way


babebe is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Looking for Partners for Blogshop thenextqueen Starting a Retail Business 26 04-12-2017 02:55 PM
Help on blogshop MommaMiia eCommerce 6 10-11-2011 01:56 PM


All times are GMT +8. The time now is 06:29 PM.


Copyright ©2007-2021 Business In Vogue Pte Ltd. Regn. No. 200900022W . All rights reserved.