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-   -   Comments & Feedback on Blogshop (https://retailbx.sg/f23/comments-and-feedback-on-blogshop-7794/)

vickii.w 06-06-2012 01:02 PM

Comments & Feedback on Blogshop
 
Hi all,

I'm really awed by this forum. It's so informative and helpful!

I have a blogshop and would like to bring it to the next level - eg. having a shopping cart and domain, etc. But before that, I would like to get some comments, feedback and suggestions on how i can improve the current one.

Let me know what you would like to see as a consumer and what do you see lacking in my blogshop as a business owner. Would really appreciate your help!

Here goes.

i-lovenotebooks.blogspot.sg


thanks!

xoxoxo 11-06-2012 07:42 PM

Re: Comments & Feedback on Blogshop
 
- Love the rainbow wallpaper/background
- Font a bit small or may be I am getting old :D
- "How to order" page - What are u trying to say with "discount code?" Write in proper sentence. And when you asked if customers have read your T&C, probably best to provide a direct link to your T&C.
- consider including a customers' testimonial page
- "Shop Now" page - Cute pictures but a bit too clutter
- Navigating from products to products is not user-friendly
- "I love notebooks" - So where is the focus? I would imagine the key products are Notebooks instead of passport covers and stickers. Perhaps you should place Notebooks first.
- Facebook - Under-utilized! What a shame! Engage in "like" and "share" to bring in the fans.

vickii.w 12-06-2012 11:00 AM

Re: Comments & Feedback on Blogshop
 
Quote:

Originally Posted by xoxoxo (Post 30715)
- Love the rainbow wallpaper/background
- Font a bit small or may be I am getting old :D
- "How to order" page - What are u trying to say with "discount code?" Write in proper sentence. And when you asked if customers have read your T&C, probably best to provide a direct link to your T&C.
- consider including a customers' testimonial page
- "Shop Now" page - Cute pictures but a bit too clutter
- Navigating from products to products is not user-friendly
- "I love notebooks" - So where is the focus? I would imagine the key products are Notebooks instead of passport covers and stickers. Perhaps you should place Notebooks first.
- Facebook - Under-utilized! What a shame! Engage in "like" and "share" to bring in the fans.

Thanks for much! I love your feedback~ :D

Will think about all that you've suggested and make changes. :coffee:
Anyway, here's a few questions..

1. Where do you suggest I add the customers' testimonial? A page by itself or? I've thought of that before and don't really want it to be at the sidebar as it'll look weird if my sidebar is too long.

2. Do you know how I can add "You may also like this" suggestion box where they will have thumbnails of other products when shoppers are looking at one particular product? Most probably I'll need web hosting to get it work?

3. Im quite helpless when it comes to facebook and your suggestion really 'enlightened' me. haha. Will try to engage facebook-ers.
:yippee:

I shall start spinning my brain with your points and work on them.. Hee hee.

At the meantime, any more suggestions / feedback?

:thanx:

karenyong 12-06-2012 11:53 AM

Re: Comments & Feedback on Blogshop
 
Not a fan of the cross cursor for any 'shop' website. Just my opinion

babebe 12-06-2012 01:31 PM

Re: Comments & Feedback on Blogshop
 
yup agree the cross cursor thingy is abit of bother:smoke:
If u're gonna do this long term, suggest that u get ur own domain & web hosting that way u can add more functionality to ur website, but that's only viable if u have in stock items and will be focusing on doing this online biz long term n not just for fun...unless u know how to create & manage ur web store.

If u're gonna continue expanding on blogspot, do create text links below the banner images so in case the banner image doesn't show up or take too long to load, shoppers can click on the text link to jump to other pages. Your navigation thru internal pages are not user friendly with too many 'happening' (top menu, side bar, main page etc), shoppers may not know where to start clicking. Shoppers may be confused and give up clicking on links to get to what they wanna see. Suggest u reduce your navigation thru internal pages...best under 2 clicks to get to the item page.

This is the main issue that appears to me now but there are still alot to improve on to make your website look more professional. Anyway take it step by step and learn along the way:coffee:

xoxoxo 12-06-2012 01:52 PM

Re: Comments & Feedback on Blogshop
 
Glad that feedback & comments are starting to stream in... :clap:

I'm not an expert so can't help you on point 2. Re testimonial, a separate page should do, keeping latest testimonial at the top.

Remember not everyone is keen to provide testimonial/feedback, sometimes customers may be busy, some shy away from giving comments and some simply too lazy to take that final step. So if you do face problems getting testimonials, one way to encourage them would be give freebies or discount in their NEXT purchase, this way not only do you get testimonials, feedbacks & comments that will help u to improve, u will also stand a chance to secure more business in the near future. :D

Quote:

Originally Posted by vickii.w (Post 30722)
Thanks for much! I love your feedback~ :D

Will think about all that you've suggested and make changes. :coffee:
Anyway, here's a few questions..

1. Where do you suggest I add the customers' testimonial? A page by itself or? I've thought of that before and don't really want it to be at the sidebar as it'll look weird if my sidebar is too long.

2. Do you know how I can add "You may also like this" suggestion box where they will have thumbnails of other products when shoppers are looking at one particular product? Most probably I'll need web hosting to get it work?

3. Im quite helpless when it comes to facebook and your suggestion really 'enlightened' me. haha. Will try to engage facebook-ers.
:yippee:

I shall start spinning my brain with your points and work on them.. Hee hee.

At the meantime, any more suggestions / feedback?

:thanx:


vickii.w 12-06-2012 04:56 PM

Re: Comments & Feedback on Blogshop
 
Quote:

Originally Posted by karenyong (Post 30723)
Not a fan of the cross cursor for any 'shop' website. Just my opinion

Guess it's better for me to change back to normal cursor. :o

Quote:

Originally Posted by babebe (Post 30729)
yup agree the cross cursor thingy is abit of bother:smoke:
If u're gonna do this long term, suggest that u get ur own domain & web hosting that way u can add more functionality to ur website, but that's only viable if u have in stock items and will be focusing on doing this online biz long term n not just for fun...unless u know how to create & manage ur web store.

If u're gonna continue expanding on blogspot, do create text links below the banner images so in case the banner image doesn't show up or take too long to load, shoppers can click on the text link to jump to other pages. Your navigation thru internal pages are not user friendly with too many 'happening' (top menu, side bar, main page etc), shoppers may not know where to start clicking. Shoppers may be confused and give up clicking on links to get to what they wanna see. Suggest u reduce your navigation thru internal pages...best under 2 clicks to get to the item page.

This is the main issue that appears to me now but there are still alot to improve on to make your website look more professional. Anyway take it step by step and learn along the way:coffee:

I plan to get my own domain and hosting next but guess that's one big universe of knowledge that I have to acquire first.. :D

I'll improve on the layout and links, etc. Under 2 clicks seem difficult.. argh. haha. I'll see what I can do.

Quote:

Originally Posted by xoxoxo (Post 30731)
Glad that feedback & comments are starting to stream in... :clap:

I'm not an expert so can't help you on point 2. Re testimonial, a separate page should do, keeping latest testimonial at the top.

Remember not everyone is keen to provide testimonial/feedback, sometimes customers may be busy, some shy away from giving comments and some simply too lazy to take that final step. So if you do face problems getting testimonials, one way to encourage them would be give freebies or discount in their NEXT purchase, this way not only do you get testimonials, feedbacks & comments that will help u to improve, u will also stand a chance to secure more business in the near future. :D

Yup yup, I'm glad too. Have been waiting for some days for replies.. haha. Do you think i should tell/inform them that their testimonials will be published on the website too?

Thanks so much. you guys are really helpful. :clap: :clap:

xoxoxo 12-06-2012 11:43 PM

Re: Comments & Feedback on Blogshop
 
yes, I think it is only polite to seek your customers' permission before you publish their comments.

vickii.w 13-06-2012 10:42 AM

Re: Comments & Feedback on Blogshop
 
Quote:

Originally Posted by xoxoxo (Post 30738)
yes, I think it is only polite to seek your customers' permission before you publish their comments.

Ok thank you! Will do so. =)


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