RetailBX.sg - Singapore Retail Business Exchange

Go Back   RetailBX.sg > Online Retail > General Online Selling
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read


What to Do if the Customer Does Not Pay?

This is a thread in the General Online Selling forums.
I sold about 100 pcs of powerbank charger to a company . I had 50% deposit and still trying to ...


Reply
 
LinkBack Thread Tools Search this Thread Display Modes
Old 12-11-2013, 12:03 PM   #1
Junior Member
 
Join Date: Nov 2013
Location: tampines
Posts: 2
My Reputation: Points: 10/ Rep Power: 0
stargate2 is on a distinguished road
Default What to Do if the Customer Does Not Pay?

I sold about 100 pcs of powerbank charger to a company . I had 50% deposit
and still trying to get the remaining 50% payment. The customer has been giving excuses like boss not around to sign cheque, etc.. Then when then send a cheque it was bounced.

Do you have any experiences or any advise?


stargate2 is offline   Reply With Quote
Old 12-11-2013, 01:58 PM   #2
Member
 
Join Date: May 2013
Location: BISHAN
Posts: 11
My Reputation: Points: 10/ Rep Power: 0
Pushcart_lover is on a distinguished road
Default Re: What to Do if the Customer Not Paying

Do a small claims.

http://app2.subcourts.gov.sg/sct/index.aspx/


Pushcart_lover is offline   Reply With Quote
Old 12-11-2013, 09:29 PM   #3
Junior Member
 
Join Date: Aug 2011
Location: CBD
Posts: 5
My Reputation: Points: 10/ Rep Power: 0
justin is on a distinguished road
Default Re: What to Do if the Customer Not Paying

Just wondering if Small Claims Tribunal would entertain such a case since the party seeking redress here is the seller and not the buyer?

Non-payment is a clear breach of contract and in all probability is covered by the Sale of Goods Act. Any legal experts here?

Perhaps reporting to the police is a better option. They may direct your case to Commercials Affairs Department (CAD), I am guessing.

RIGHTS OF UNPAID SELLER AGAINST THE GOODS

Cheers


justin is offline   Reply With Quote
Old 13-11-2013, 09:34 AM   #4
Junior Member
 
Join Date: Nov 2013
Location: tampines
Posts: 2
My Reputation: Points: 10/ Rep Power: 0
stargate2 is on a distinguished road
Default Re: What to Do if the Customer Not Paying

Thanks. I wonder do I have a case, considering I am not a registered company and there is no purchase order? All I got a some exchange of emails?


stargate2 is offline   Reply With Quote
Old 13-11-2013, 11:58 PM   #5
Junior Member
 
Join Date: Aug 2011
Location: CBD
Posts: 5
My Reputation: Points: 10/ Rep Power: 0
justin is on a distinguished road
Exclamation Re: What to Do if the Customer Does Not Pay

A contract need not necessarily be in a formal form like a signed legal document bearing signatures. Email exchanges can constitute a form of contract if the intent of both parties to transact can be established clearly.

In the same vein, purchase orders and invoices are not prerequisites for the existence of a contract.

As for non-registration of business, that's between you and ACRA.

The point of law is: should non-registration of a business render a contract void and unenforceable? You may want to seek legal advice.

Cheers


justin is offline   Reply With Quote
Old 14-11-2013, 02:05 AM   #6
Member
 
Join Date: Aug 2013
Location: Singapore
Posts: 20
My Reputation: Points: 10/ Rep Power: 0
niceprice is on a distinguished road
Default Re: What to Do if the Customer Does Not Pay?

I am not sure what will actually happen.

But acra will fine people if they are selling for a profit.

Any paper contract?


niceprice is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
How Do You Measure Customer Satisfaction? chinaloong General Online Selling 1 12-05-2011 11:27 AM
Customer Satisfaction High For Customer Centric Initiative Participants admin Enterprise One News 0 26-04-2011 02:00 PM
Overall Customer Satisfaction Up Slightly In 2009 admin Enterprise One News 0 29-01-2010 02:50 PM
Customer Satisfaction Still Declining In Singapore admin Enterprise One News 0 01-11-2009 06:04 AM
Customer Satisfaction Still Declining In Singapore admin Enterprise One News 0 30-10-2009 02:12 PM


All times are GMT +8. The time now is 06:00 PM.


Copyright ©2007-2021 Business In Vogue Pte Ltd. Regn. No. 200900022W . All rights reserved.