What to Do if the Customer Does Not Pay?

stargate2 · 12-11-2013, 11:03 AM

I sold about 100 pcs of powerbank charger to a company . I had 50% deposit
and still trying to get the remaining 50% payment. The customer has been giving excuses like boss not around to sign cheque, etc.. Then when then send a cheque it was bounced.

Do you have any experiences or any advise?

Pushcart_lover · 12-11-2013, 12:58 PM

Do a small claims.

http://app2.subcourts.gov.sg/sct/index.aspx/

justin · 12-11-2013, 08:29 PM

Just wondering if Small Claims Tribunal would entertain such a case since the party seeking redress here is the seller and not the buyer?

Non-payment is a clear breach of contract and in all probability is covered by the Sale of Goods Act. Any legal experts here?

Perhaps reporting to the police is a better option. They may direct your case to Commercials Affairs Department (CAD), I am guessing.

RIGHTS OF UNPAID SELLER AGAINST THE GOODS

Cheers

stargate2 · 13-11-2013, 08:34 AM

Thanks. I wonder do I have a case, considering I am not a registered company and there is no purchase order? All I got a some exchange of emails?

justin · 13-11-2013, 10:58 PM

A contract need not necessarily be in a formal form like a signed legal document bearing signatures. Email exchanges can constitute a form of contract if the intent of both parties to transact can be established clearly.

In the same vein, purchase orders and invoices are not prerequisites for the existence of a contract.

As for non-registration of business, that's between you and ACRA.

The point of law is: should non-registration of a business render a contract void and unenforceable? You may want to seek legal advice.

Cheers

niceprice · 14-11-2013, 01:05 AM

I am not sure what will actually happen.

But acra will fine people if they are selling for a profit.

Any paper contract?

12-11-2013, 11:03 AM	#1
stargate2 Junior Member Join Date: Nov 2013 Location: tampines Posts: 2 My Reputation: Points: 10/ Rep Power: 0	What to Do if the Customer Does Not Pay? I sold about 100 pcs of powerbank charger to a company . I had 50% deposit and still trying to get the remaining 50% payment. The customer has been giving excuses like boss not around to sign cheque, etc.. Then when then send a cheque it was bounced. Do you have any experiences or any advise?

12-11-2013, 12:58 PM	#2
Pushcart_lover Member Join Date: May 2013 Location: BISHAN Posts: 11 My Reputation: Points: 10/ Rep Power: 0	Re: What to Do if the Customer Not Paying Do a small claims. http://app2.subcourts.gov.sg/sct/index.aspx/

12-11-2013, 08:29 PM	#3
justin Junior Member Join Date: Aug 2011 Location: CBD Posts: 5 My Reputation: Points: 10/ Rep Power: 0	Re: What to Do if the Customer Not Paying Just wondering if Small Claims Tribunal would entertain such a case since the party seeking redress here is the seller and not the buyer? Non-payment is a clear breach of contract and in all probability is covered by the Sale of Goods Act. Any legal experts here? Perhaps reporting to the police is a better option. They may direct your case to Commercials Affairs Department (CAD), I am guessing. RIGHTS OF UNPAID SELLER AGAINST THE GOODS Cheers

13-11-2013, 08:34 AM	#4
stargate2 Junior Member Join Date: Nov 2013 Location: tampines Posts: 2 My Reputation: Points: 10/ Rep Power: 0	Re: What to Do if the Customer Not Paying Thanks. I wonder do I have a case, considering I am not a registered company and there is no purchase order? All I got a some exchange of emails?

13-11-2013, 10:58 PM	#5
justin Junior Member Join Date: Aug 2011 Location: CBD Posts: 5 My Reputation: Points: 10/ Rep Power: 0	Re: What to Do if the Customer Does Not Pay A contract need not necessarily be in a formal form like a signed legal document bearing signatures. Email exchanges can constitute a form of contract if the intent of both parties to transact can be established clearly. In the same vein, purchase orders and invoices are not prerequisites for the existence of a contract. As for non-registration of business, that's between you and ACRA. The point of law is: should non-registration of a business render a contract void and unenforceable? You may want to seek legal advice. Cheers

14-11-2013, 01:05 AM	#6
niceprice Member Join Date: Aug 2013 Location: Singapore Posts: 20 My Reputation: Points: 10/ Rep Power: 0	Re: What to Do if the Customer Does Not Pay? I am not sure what will actually happen. But acra will fine people if they are selling for a profit. Any paper contract?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
How Do You Measure Customer Satisfaction?	chinaloong	General Online Selling	1	12-05-2011 11:27 AM
Customer Satisfaction High For Customer Centric Initiative Participants	admin	Enterprise One News	0	26-04-2011 02:00 PM
Overall Customer Satisfaction Up Slightly In 2009	admin	Enterprise One News	0	29-01-2010 01:50 PM
Customer Satisfaction Still Declining In Singapore	admin	Enterprise One News	0	01-11-2009 05:04 AM
Customer Satisfaction Still Declining In Singapore	admin	Enterprise One News	0	30-10-2009 02:12 PM