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Condemn Whao!sale
I would like to share my bad experience with this online supplier who supply apparels. Pardon me for the tone and language, cuz I'm relly pissed off now.
I bought something this supplier a few weeks ago. Due to the last minute lack of stocks, the shipment was separated into two. I weighed both packages and it was 3kg in total. So I refused to pay for the additional 0.5kg which the supplier wants me to pay due to the separate shipment. But I refused because 1.it's the supplier fault for the stockouts and it's not stated on the website about such additional payment 2.he didn't inform me about it 3.He already promised to deliver it at the stipulated date. 4.I wasn't told of any additional charge when he said he will send the first batch to me first. Also, if the shipment to singapore will take place anyway even if the first batch wasn't sent. Anyway, the local postage cost less than the shipment for that 0.5kg. So now, this whaosale wants to charge me 3.0kg based on the actual EMS rate which is USD55.30 in total. But based on the discounted rate EMS charges whaosale, it's only USD28. Their website stated estimated price. Pardon me, but this is definitely not estimated. This is cheating. In the first place, why should I pay for something which is not due to my fault and be slapped with a rate that is not true nor estimated nor they paid. Anyway, more is to come. 1. There's always delays and sudden stockouts that the supplier/ agent will never inform me of until I ask. 2. Their website stated 5-7 working days to ship. But they suddenly say, it's 5-7 days to ship to singapore, need another 2-3 days to despatch. Plus another 3-4days for registered mail to reach, you do the calculation. 3. Their attitude sucks. When I first ordered from them, i thought it was 5-7working days to reach me. So i waited and waited. Because there's a delay with my payment transfer, I asked the person in charge several times and he said 1-2 weeks and asked me to tell my customers that. And yes, I explained to my customers about it (and being nice and understanding, they waited too). Then aha, the time is up, but still no parcel, so i went to chase after him. Then he said, he already told me it's 1-2 weeks, but he did promised me that my parcel will arrived at that date, he said he din promised me anything, and said I was the one who pay late (delay in internet banking), and keep chasing, never explain to customers and other customers can wait why can't I. 4. The shorts I ordered for myself, supposed to be L size, told me it's out of stock, okiez then, i changed to M. But when the pants comes, the M size shrinks! It's like a S or even possibly XS! 5. Some of the clothes' quality not very good. 6. More importantly, this supplier is untruthful and really bad attitude (very yaya) I found this profile after I ordered.> http://www.alibaba.com/company/11038170.html Another complaint which I seen too late > http://www.emall.sg/forum/index.php?topic=388.0 I don't know how many of you actually order from whaosale. but i urge those looking for suppliers, DON't ORDER FROM THEM! |
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just realised, the owner of this shop is the same as whao!sale
http ://www.sho plah.com |
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How did you know that they share the same boss??
I was about to place an order with shoplah...:( |
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hmMmm.. are they local sellers?
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Ermm...Bambie...some of the clothes I saw before from this website
http://www.causeway***.com/shop/ I had wanted to try ordering from them before cos the cost is qt low..but I have been qt wary of these online suppliers cos I dunno the quality & sizing of the products...(the irony of it all huh? cos I also operating an online shop...haha!) So now I would rather spend a bit more, fly down to pick the goods I want instead of spending hundreds getting cheated, then stuck with goods I dunno wat to do with :) |
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Hi Hi Timtam,
ya, know about the causeway store too. just that they require a minimum order quantity. But for u to fly there and pick the goods, wun ur cost be way higher when u include the expense for the trip? and to cover the cost means the merchandise wud have to be priced at a very high pricing. I used to travel too, but in the end, it din seem to justify...:( |
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Because i grew suspicious when I saw the similar layout. So I checked out the trustsg thingy for more details. And I saw the details of the owner, KOR WEE LOON REVEE. The very same person from whaosale. He's supposedly the singapore agent for whaosale, in other words the distributor.
I called him just now to confront him, he shirk all responsibility saying he's only incharge of depatching and billing is as what the supplier from china has communicate. As in he's supposed to be the middleman between us, informing me of any additional charges, billings and of course arrival and delay of shipment. But never once did he inform me anything. He said I didn't ask! Helloz, I mean you should disclose all your information to your customers, no? *black-hearted trader* And before I can finish my sentence, he said, anything just email us and *KiaK* my phone. WTH, emails, think he will reply? Dream on. Whaosale and SHOPLAH are local online shops run by the very same cheater kor revee. I heard from the other girl who got cheated that he said, go on and spread bad things about him, he has a strong customer base, won't get affected. Please prove him wrong, and DON't ORDER from him! |
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Ermm..ok what I normally do is for 1st or 1st few times..I will fly there (part holiday also hiak hiak) then get to see the place, feel their products, see samples..chit chat with the sales ppl...find out more how they function etc...then I will pick and choose...sometimes I get them to recommend also...then at least I also get to check out if they recommend me good stuff or are juz pushing those unsellable left overs to me...there are some like that one..I mean I don't blame them la...but since as a buyer I also have a choice to go to other suppliers lor hehe :)
After familiar with them..then next time re-order I dun need to go down liao...:) Actually I calculated before....incl air tix, shipping of goods back, cost of goods...the price is around the same as I order from those websites....slightly cheaper sometimes...maybe cos I got place to stay there la..I normally bunk with my friends there...hehe :) I feel safer also...cos just in case there are those receive payment liao act blur..then how? Die lor...another country how to chase for goods? So I a bit kiasee..rather spend a bit more upfront...:) |
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Hi all,
thanks for posting about the reeve guy. cos i was about to call him to enquire more. anyway, do you all have any supplier contacts? i know it's kinda weird asking this since we are all buyers and somehow people treat this as a trade secret. but becos i am having difficulty finding suppliers locally. (don't intend to get it via overseas online website because it doesnt seem safe) and flying overseas don't really justify too. esp if i do not have any contacts with any supplier. so i am really in need so some help here, if there is a wholesale centre in sg or local supplier whereby i can approach to look at their stuff personally. i am also looking for manufactureres who can help to customise apparel (cheap and in low quantity). would greatly appreciate if you guys could help me. thanks alot. |
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hmMmm.. but imo, i think his prices are not that cheap?
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Hi girls,
Sorry to hear all these stories. Next time do be careful. For online order, perhaps start with sample orders to check out the services and product quality but I must say nothing beats viewing & selecting your stocks in person. |
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Know what? I demand my money back, after giving in and offer to pay for the local postage cost since that's what they incurred. But no! they refused to refund me until I agreed on the addtional 0.5kg! WTH. I can't jolly well sued him with all the evidence on hand, but due to some legal implications I can't. *curse him* Okiez, fine then. I'm going to warn everyone about him and all his associated shops~ If I can, I would have filed a police report against himm! *hrmph*
He said I'm trying to take advantage of the shared shipment and I'm a miser. Hello, they have to shipped 2 times no matter what due to stockout, I'm not responsible at all why should I bear the cost? Plus, I wasn't aware of the additional cost I have to pay if they shipped locally to me first. They use registered mail to mail me, why must I pay the EMS rate? He kept saying they already state it's estimated cost, yah yah estimated indeed. As a honest supplier/seller, don't we charge additional cost as per incurred? He's the one who's trying to take advantage of me, and charge me the EMS rate to profit from me. Miser he is too, few dollars he also want. *throw money at him* |
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Hey everyone! Something to share with you guys.. I think the person myliltwinklestar who posted this is a cheater!!! You guys can check out here http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14
She mentioned that all her products are from KOREA! Her items are actually from Whao! Sale which is from CHINA. I can't believe that after I have seen some of the online stores.. Now who is actually cheating the consumers trying to mislead them that the items are made in KOREA. Who is cheating? I believe the answer is clear. =) |
Re: Condemn Whao!sale
The website for Whao! Sale is www.whaosale.com which I have visited. They are from CHINA. Looks like we can't really believe what she says here as she is a cheater too. Saddened.
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hi there.
I've informed all my customers that my apparels are from china after I have checked with my the supplier from whaosale. I didn't changed my ads, but i informed ALL my customers and update it in my store. If you insist that i'm a cheater, you can choose not to believe me. Up to you. |
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I am not sure how much they are trying to cheat you..if it is significant..you may want to seek recourse....you can try the following
Yes, what we can do is spread the word...these people are so hopeless..trying to cheat small timers like us haiz.... 1) Small Claims Tribunal (Claims Only): - 1st level Subordinate Courts 1 Havelock Square Singapore 059724 http://www.smallclaims.gov.sg Tel: 6435 5937 / 6435 5946 Fax: 6536 4478 (Lodgement by facsimile) 6435 5994 (General) 2) E-Commerce Disputes & Civil Matter: - e@dr (eAlternative Dispute Resolution for B2B, C2C, B2C, C2B) http://www.e-adr.org.sg [EMAIL REMOVED - Send PM to This User Instead] 3) Singapore International Aribitration Centre CityHall 3 St Andrew’s Road Singapore 178958 Tel: 6334 1277 Fax: 6334 2942 4) Singapore Mediation Centre (SMC) 3 St Andrew’s Road Third Level, City Hall Singapore 178958 Tel: 6332 4366 Fax: 6334 4940 http://www.mediation.com.sg 5) DisputeManager.com http://www.disputemanager.com.sg/ [EMAIL REMOVED - Send PM to This User Instead] |
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Hihi, Yupz, i know of these from Mr Lim from CASE because I emailed him earlier on about that. It's not significant but I'm just indignant that he anyhow charge me an amount that is not incurred in reality, and even after I offered to pay for the additional amount. I'm still waiting for his refunds anyway. But, as I said i can't sue him due to legal implications. Shunji, if you are thinking I'm not sueing him because i'm out to cheat too, sorry no. After I printed out all my evidence and contacting all the people whom I can contact, I realised from flowerpod that I need to register my online shop with accra which I didn't (I wasn't aware of that in the past). So if I decide to sue him, ACCRA will be chasing after me. But I believe I can do something about that which is to warn people about it making sure less people falls for it. If you don't believe my side of the story then, go ahead and purchase from him, I won't stop you. I realised kor revee is in this forum too, shunji are you him? Well, if you want to defend yourself I won't stop you. You have your rights to do so. =) |
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Hi I'm a newbie here. I saw this post and I realised that the person who posted this is actually misleading customers that the items are from KOREA. You stated "Imported Apparels from Korea!" This is cheating!
I really doubt you only know that the items are from China after you have advertised here. Maybe a 3 year old kid will believe. If your items are not from Korea, please do not state "Imported from Korea". http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 You are so dishonest! |
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I'm not defending anyone.. This is only one sided story from you. I just feel that if you want to call anyone a cheat.. please look at yourself because you are cheating other people as well.
http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 http://retailbx.sg/pp-classifieds/sh...uct=188&cat=14 Thank you. |
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Well you can defend yourself anyway you like, I am just giving my comments. I'm sure any sain person who read what I have written will understand who is trying to cheat.
Seeing is believing =) |
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hey all, i think i should say is. whaosale really din a very bad service.
1stly, cheating money. WORST of all have a bad attitude. We are the customer and he act like we owe him -.-. anyway, twinklestar i guess she/he didnt mean to cheat other ppl like how the whoasale did. we shop online and alot of ppl will think tat those clothing is from KOREA. BUT basically, no matter wad the supplier said is from korea or not. all the reproduction is from CHINA. not really a harm to tell ppl or mistake tat is from KOREA. at least we deliver the items to our customer and we dont overcharge them and serve them with bad attitude. i really hope this Whaosale got his retribution. he's really out to cheat to get a living. i see this kind of ppl with no pride sia! |
Re: Condemn Whao!sale
Ok people thats enough. Please do not use this forum to settle your scores.
Closing thread. No new threads on this topic please. Let's move on back to some healthy discussions. Thanks Admin |
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