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Singpost inefficient? - Page 2

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yup, finally they replied my email, same thing, said "no sighting of the parcel"~ sigh~ Originally Posted by Bambie I ...


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Old 11-07-2007, 10:19 PM   #11
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Default Re: Singpost inefficient?

yup, finally they replied my email, same thing, said "no sighting of the parcel"~ sigh~


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Originally Posted by Bambie View Post
I have got some items lost during the process of delivery twice too. In the same month, 1 after another.

For me, instead of emailing/ writing to them, I called their hotline instead. for both my encounters, the service staff are quite nice and they were prompt in getting back to me too. Once was when the destination post office returned call to tell me that there were no sighting of my mail and most likely it was misplaced/ wrong address/ customer who received claimed not to receive in order to get more stuff etc etc. But in general, the mail could not be retrieved, but at least they explained.

For the 2nd time, my customer claim never receive too, but in the end, it was because the items were sent to her, but no one at home to receive it and a note was left there, but my customer insisted that she did not receive it.Hence, i followed up with Post Office and managed to get it as it was all along in the post office (due to undelivery as customer not at home) and no one had made a claim for it...

SingPost processes huge tons of mail on a daily basis, and to get a 100% accuracy/ success delivery rate I think, would not be possible due to many reasons. the % of loss mail (which we are suay enuf to be part of it) I would believe, might not be as substantial as we thought.

Anyway, different kind of people is always around. YOu never know when someone complain of a loss mail and in fact, he/she is trying he/her's luck even though the item was received...


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Old 12-07-2007, 02:46 AM   #12
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Default Re: Singpost inefficient?

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Originally Posted by timtam View Post
I have used Singpost for my deliveries. Most of the time, they are ok. But do take note during peak periods, e.g. Christmas. Things can get a bit hectic then, I guess. I lost 2 packages during that period, and both were for the same area..hmm...but no proof, also cannot do much.

Always let your customers know if they choose non-registered post, there is this possibility.

But I am very pissed with the increase of the reg post to $2.24...they don't even sell 4c stamps...force us to buy 5c...daylight robbery!

Hahaha!
Maybe you should try the machine one?
Where there will dispense the sticker stamp?
Hopefully there's a 4 cents stamp..


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Old 12-07-2007, 03:19 PM   #13
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Default Re: Singpost inefficient?

Haloz...I got go check out ok...dun pray pray hahaha...but they dun have 4c..dun even have 1c....but I still try my best to beat the system...hahaha they got one for local one... 32c ....so I buy 2..become 64c....next time I go post registered I try c they accept or not hahaha

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Hahaha!
Maybe you should try the machine one?
Where there will dispense the sticker stamp?
Hopefully there's a 4 cents stamp..


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Old 15-07-2007, 05:45 AM   #14
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Hahaha checked! Can! Can use the 2 pieces 32c to make up the 4c...la la la....I go buy stickers liaoz No let them rob my 1c...


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Old 15-07-2007, 12:45 PM   #15
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Default Re: Singpost inefficient?

timtam, Good choice man! Kekeke~~~


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Old 26-10-2007, 03:38 PM   #16
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Default Re: Singpost inefficient?

I have sent more than a 1000 parcels locally and overseas. SingPost is pretty efficient. So far, only about 2 went missing. But those 2 were going overseas so it may not be SingPost's fault. The personnel at the Post Office are very helpful. They see me everyday and they know exactly what I need.


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Old 26-10-2007, 03:40 PM   #17
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Default Re: Singpost inefficient?

Sori forgot to tell you that you need to bubble wrap the jewellery if you do not want to spend more money buying a bubble envelope. It is lighter to send but can still protect the handmade stuff.


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Old 26-10-2007, 03:41 PM   #18
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Default Re: Singpost inefficient?

I, too, got back one of the lost ones, but after 3 months travelling to UK and back.


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Old 26-10-2007, 03:44 PM   #19
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Default Re: Singpost inefficient?

during peak season from Oct to Dec, the tendency of mails getting lost is higher, I think. I live near a Post Office and I see loads of packages for collection. So far, the 2 that was lost was during that period.


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Old 26-10-2007, 03:47 PM   #20
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Default Re: Singpost inefficient?

One of my local customers claimed that she did not get. Then found out that it was the 1st time she ordered packages so SingPost dropped a card to inform her to collect from Post Office as she was out. She did not know that it was the package and did not collect it till I asked her about it.


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